Episode 9: Poor Processes, Bad Data and Lessons Learned

In our 9th episode in this series, we take a humorous detour into the land of massive mistakes and lessons learned. Listen to Peter share some horror stories and how consulting could have helped avoid the mistakes, including:

  • An abundance of utility poles and a mountain of limestone
  • How bad data creates a “mistake machine”
  • When issues can be seen from the top it is often too late
  • An intro to “Co-Pilot”

With this learning takeaway: “Are You Actually Measuring the Critical Things?”