
Case Study: Quin Global
Develop a Sales & Operational Plan
About Quin Global
Business Overview
Quin Global is an adhesives manufacturer servicing industries across the globe. The world’s largest spray cannister adhesive manufacturer, its product line includes more than 300 adhesive products – with its Australian arm delivering to the APAC region.
The Motivation
Quin Global Australia experienced a period of rapid and significant growth.
In the face of rapid growth additional planning was required to ensure enough product was manufactured to keep up with increased demand. Raw materials that can only be sourced offshore meant long procurement lead times placed pressure on the production schedule.


The Solution
Implement a Sales and Operations Plan.
A Sales & Operational Plan was designed to align demand and supply, to optimize customer delivery dates and reduce production timeframes and costs.
Firstly, a provisional model was developed to oversee inventory demand and help create short term production plans based on basic inventory data. A business case was then developed for an effective S&OP process supported by new software to enable improved demand forecasting.
We planned the implementation process, integrated the software, validated its efficiency, onboarded Quin’s staff, and ensured the stability and accuracy of data over the subsequent year.
The Result
Less Disruption, Improved Communication and Improved Project Outcomes contributing to Greater Profitability.
Implementation of statistical forecasting of future demand based on historical data allowed Quin’s sales team to create a demand plan which could be integrated with materials procurement and timing of manufacturing capacity. Information was shared across procurement and operations departments, as well as with suppliers – ensuring a smoother and more forward-looking production process as well as helping Quin in its negotiations with suppliers.
Forecast accuracy improved from a deviation of 52% to 10% within six months. Delivery times were accurately measured with confidence, achieving 99% of deliveries being made in full, on time.
The time needed to create a production plan was reduced from two days to one hour. Workforce planning and procurement processes were optimized, and new reporting established to share data with internal and external stakeholders, creating new efficiencies within both the business and its supply partner network.